Welcome to Colorectal Academy’s Privacy Policy Page.

We are committed to protecting the privacy of the data we hold about you.

This policy is intended to demonstrate to our customers and website users our firm commitment to the privacy of personal data and compliance with the current data protection laws.

This privacy policy explains your statutory rights and how we collect and use your personal data. It describes the processing activities that are carried out by Colorectal Academy, the purposes of which these activities are performed and related processing abilities based on this information.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy carefully for fair processing when we are collecting or processing personal data about you and how your data can be removed upon request.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

Our website may include links to third-party websites, plug-ins and applications. Visiting those websites or clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website and visit those third party web pages, we encourage you to read the privacy policy of every website\webpage\social media page you visit.

Here we set out the details of the types of personal data we collect.

• Your contact details: information that allows us to contact you directly such as your name, email address, telephone number and addresses associated with your account or order.
• Account information: information about your account with Colorectal Academy including your login details for our website and purchases made.
• Transaction and payment information: credit/debit card details and bank account details you provide to make payment for the goods and services you purchase from us.
• Purchase and account history: records relating to the goods and services which you have purchased or used from us.
• Records of your discussions with our customer support teams emails: when you share comments and opinions with us, ask us questions or make a complaint we will keep a record of this. This includes when you send us emails, contact us via contact form or through social media such as through Twitter or on Facebook, Instagram and LinkedIn.
• How you use mobile applications and websites: we use technology such as cookies (subject to your cookie preferences) when you use our website, as well as our pages and profiles on social media sites, and we collect information about the pages you look at and how you use them.
• Location information: your smartphone or computer’s IP address may tell us an approximate location when you connect to our website but this will be no more precise than the city, state or country you are using your device in.
• Device and machine information: information about the computer hardware and software on your computers and smartphones that is used to connect or communicate with us.
• Exercising your rights: if you exercise any of your statutory rights under data protection law, we will keep a record of this and how we respond.

You are not required to provide to us any of the personal data described above, however, if you do not do so, you may not be able to purchase our goods and services or the functionality of our goods may be reduced.

We may anonymise and aggregate any of the personal data we hold (so that it does not identify you). We may use anonymised and aggregated information for purposes that include testing our IT systems, research, data analysis, improving our site, apps and developing new goods and services.

We share personal data with the following categories of third parties:

When you visit our website you will always be provided with access to our privacy notice and cookie policy.

Our aim is to ensure that our website and mobile applications are always working optimally for those who use them. When you visit our website and are an anonymous visitor, we will use cookies and similar technologies – in accordance with your cookie preferences – to track anonymous details such as response times, the pages you view and the functionality you use. No individual is uniquely identifiable from this data and it is used purely to enable us to constantly review and improve these services.

Any adverts you may see whilst using the website anonymously will be generic in nature i.e. it will not use any personal data to ‘personalise’ the advert to you.

If you choose to complete an online application, make a purchase, make an enquiry or complete another form then the data you provide will be used in accordance with this privacy policy.

If you are logged in, or we can see that you were previously logged in, we will use cookies and similar technologies – in accordance with your cookie preferences – to track your use of the site or application. In this instance some data may be recorded to your record to enable us to provide the best ongoing service to you.

If you interact with a social media plugin by, for example, clicking a “like” button or leaving a comment, the corresponding information is also transmitted directly to the social media server and stored there. Depending on your settings, the information will also be posted on the social media site and displayed to your contacts or friends on the social media site. The social media site may use this information for the purpose of advertising, market research and tailor-made pages.

To understand what information social media sites collect when you interact with their plug-ins, please review their privacy policies. You may also have the option to change your settings in the social media site to prevent the collection of your information.

We have no control over the extent and use of information that the social media site collects using this plugin.

Colorectal Academy respects the privacy of its customers’ personal data and is committed to complying with all applicable laws relating to the protection of personal data. All of the personal information that we collect will be stored on secure servers and treated as completely confidential.

To prevent unauthorised access to your data, we follow the appropriate security procedures in the storage and disclosure of personal information which you have given to us.

You can help preserve your privacy by ensuring that your password that you use to access password protected areas contains a mixture of lower and upper case letters, along with numbers. You should never share your passwords, security pin(s), financial online vaults or credit card information with anyone else, and always log out of your account if you are using a public computer.

We only accept transactions through web browsers that allow communication through Secure Socket Layer (SSL) technology, so that your order is processed on a secure connection. Credit Card details are protected through our merchant service providers, where your credit card information is encrypted so that it remains protected and private as it is processed through the internet.

Unless we advise otherwise, we will hold your personal information based on the following criteria:

• A reasonable business need exists such as managing our relationship with you, managing our operations and performing analysis and auditory tasks.
• We continue to provide purchased goods or services to you such as our Online Webinars unless we are instructed otherwise.

You may have the following rights in relation to your personal data:

• the right to be informed about the personal data we collect, how your personal data is being used, and from whom we collect your personal data when we obtain it from other sources;
• the right to access the personal data we hold about you;
• the right to request the correction of inaccurate personal data we hold about you;
• the right to request the blocking or deletion of your personal data in some circumstances;
  

You only have the benefits of some of the above rights in limited circumstances, which depend on the legal reason why we collected your personal data.

To exercise any of the above rights, or if you have any questions relating to your rights, please contact us using the details below. We may require evidence of your identity before we are able to complete your request.

You can also contact us at info@colorectalacademy.com

Changes to this Document

We may change this notice and policy from time to time by posting the changed version on our website without any prior notice. You are advised to look at the policy periodically to check for changes and updates.

Effective date

This policy will apply on and from 30th March 2021.